Garage Door FAQ: Austin TX

Spring replacement typically ranges from $150-$350 depending on the spring type (torsion vs. extension) and door size. If two springs need to be replaced (recommended when one breaks on a dual-spring system), cost increases accordingly. We give you the exact price before we start. No surprises.

Opener repair typically runs $85-$200 depending on the problem. Full opener replacement installs run $200-$500 including parts and labor. We'll quote both options and let you decide.

New door installation runs $800-$2,500 depending on door size, material (steel, wood-look, carriage-style), and whether an opener is included. We'll give you a written quote before we order anything.

The service call is free with any completed repair. We tell you the price before we start. If you decide not to proceed, there's no charge for the visit.

Yes. We offer a 10% discount for seniors and active military or veterans. Ask when you call.

Most repairs (broken springs, opener issues, off-track doors, cable failures) are done the same day you call. Call before noon for the best chance at same-day availability. For after-hours emergencies, call the same number.

Yes. We're available 24/7 for emergency calls: a spring that snaps overnight, a door that won't close and leaves your home exposed, an opener failure that traps your car inside.

Most repairs take 1-2 hours from arrival. Spring replacement is usually under two hours. Opener installation runs 1-3 hours depending on the model.

Yes. We call 30 minutes before arrival so you're not waiting all morning.

We serve Austin and the surrounding metro: Cedar Park, Round Rock, Pflugerville, Georgetown, Leander, Kyle, Buda, Bee Cave, Lakeway, Dripping Springs, and Manor. Call to confirm same-day availability in your specific zip code.

A loud bang, often described as a gunshot or a car backfiring. If you heard that from your garage and the door won't open, a spring has likely broken. Don't use the door. Call us.

No. A door without a functioning spring puts dangerous strain on the opener motor and is unsafe to lift manually (residential doors weigh 150-400 lbs). Don't use it until the spring is replaced.

If one torsion spring breaks and your door has two, we recommend replacing both. They wear at the same rate, and replacing just one usually means the second fails within a few months. We'll give you the honest recommendation when we inspect.

Standard torsion springs are rated for roughly 10,000-20,000 cycles. At one open-close cycle per day, that's 10-20 years. Springs on heavily-used doors wear faster. Heavy-duty springs rated for 50,000 cycles are available -- ask us.

Usually a broken drive gear or stripped carriage; the motor is running but isn't moving the trolley. This is a mechanical failure, not an electrical one. We fix these same day.

Likely a safety sensor issue: misaligned sensors or a blocked sensor path. Check that nothing is blocking the sensor beam near the floor. If the sensors are aligned and the problem continues, it may be a sensor failure or a logic board issue.

If your opener is over 12-15 years old and needs a major repair, replacement is often the better value. Newer openers are quieter, stronger, and include Wi-Fi/smart home connectivity as standard.

Yes. We install LiftMaster and Chamberlain myQ openers with smartphone control, Google Home, Alexa, and Apple HomeKit compatibility.

Most installs are 3-5 hours, roughly half a day. We remove the old door and hardware, install the new door and opener, and test everything before we leave.

Yes. We can bring samples to your home or review options by phone. We stock multiple door lines and can show you steel, carriage-style, and wood-look options.

Yes. Removal and hauling is included in the installation.

Yes. We're a licensed Texas contractor and fully insured.

Local. Greg's Garage Door is owner-operated, not a franchise location. When you call us, you're calling the actual business, not a dispatch center.

Since 2008. That's 16+ years serving the Austin metro.